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HomeFinanceCenter Parcs backtracks on Queen's funeral closure plans

Center Parcs backtracks on Queen’s funeral closure plans


Center Parcs has backtracked over a decision to ask guests to leave its sites on the day of the Queen’s funeral.

The holiday firm said it had made the decision “as a mark of respect” and to allow employees to “be part of this historic moment”.

But the move prompted complaints from angry holidaymakers online.

It would have meant some guests would have had to leave part-way through their break and return afterwards.

One holidaymaker  described the previous plans as “ridiculous”.

Others took to Center Parcs’ Facebook page to express their anger, with one saying the last-minute change showed no respect to guests.

Center Parcs had said that guests would have to leave its five UK sites for 24 hours from 10:00 BST on Monday 19 September.

The company has now changed its decision, saying that it will no longer require guests who are not due to depart on Monday to leave.

Those due to arrive on Monday, however, will still not be able to check in until 10:00 BST Tuesday.

In a statement on Tuesday evening, it said: “The vast majority of our guests are either due to arrive or depart on Monday 19 September.

“We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday, and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday.”

The five locations of its holiday parks include: Elveden Forest, Suffolk; Longleat Forest, Wiltshire; Sherwood Forest, Nottinghamshire; Woburn Forest, Bedfordshire; and Whinfell Forest, Cumbria.

Facilities on-site, including restaurants, will still remain closed on Monday too. Center Parcs said it would be offering a discount for the lack of facilities available on that day.

David Tomlinson from Solihull, is two days into a two-week break with his wife at the Sherwood Forest site.

He said the company had the opportunity to inform guests of the decision before they checked in on Monday.

Guests also took to Center Parcs’ Facebook page to vent their frustration before the update was made.

“You’re closing your sites at very short notice as a mark of respect, while showing very little respect for your customers,” one wrote.



Etiknews Staff
Etiknews Staffhttp://etiknews.com
Etiknews is dedicated to Ethical and sustainable business news.
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